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PRIVACY POLICY
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last updated 17 October 2019
 
 
 

your privacy matters

We at Mango Tree Studio respect your privacy. This Privacy Policy explains how we collect, use, share, and protect the personal information you provide to us when you access our website, purchase our goods or services, or engage with us on social media, as well as your own rights to the information we collect.

Please read this Privacy Policy carefully. We will alert you to any changes to this Policy by changing the last updated date at the top of this Policy. Any changes become effective immediately upon publication on our website, and you waive specific notice of any changes to the Policy by continuing to use and access our site. We encourage you to review this Privacy Policy periodically, when you use our website for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by your continued use of our website after the revised Privacy Policy is posted.

INFORMATION WE COLLECT

We collect a variety of information from you when you visit our website, make purchases, or interact with us on social media. By accepting this Privacy Policy, you are specifically consenting to our collection of the data described below, to our use of the data, to the processing of this data, and to our sharing of the data with third party processors as needed for our legitimate business interests. The information we collect may include:

personal data: personal data is information that can be used to identify you specifically, including your name, shipping address, email address, telephone number or demographic information like your age, gender, or hometown.  You consent to giving us this information by providing it to us voluntarily on our website or any mobile application. You provide some of this information when you register with or make purchases from our website.  You may also provide this information by participating in various activities associated with our site, including responding to blogs, contacting us with questions, or participating in group training. Your decision to disclose this data is entirely voluntary.  You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website or from making purchases.  

derivative data: derivative data is information that our servers automatically collect about you when you access our website, such as your IP address, browser type, the dates and times that you access our website, and the specific pages you view.  If you are using a mobile application, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our application.  Derivative data may also include data collected by third-party service providers, such as advertising and analytics providers, and may include cookies, log data or web beacons.  Cookies are discussed more fully below.  Derivative data collected by third-party service providers generally does not identify a specific individual.

financial data: financial data is data that is related to your payment method, such as credit card or bank transfer details. We collect financial data in order to allow you to purchase, order, return or exchange products or services from our website and any related mobile apps. We store limited financial data.  Most financial data is transferred to our payment processor, Paypal, and you should review their Privacy Policy to determine how they use, disclose and protect your financial data. As a courtesy, Paypal’s Privacy Policy can be found here: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

social networking data: we may access personal information from social networking sites and apps, including Facebook, Instagram, Linkedin, Twitter, Snapchat or other social networking sites or apps not named specifically here, which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information.  If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.

mobile device data: if you use our website via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information.

other data: on occasion, you may give us additional data in order to enter into a contest or giveaway or to participate in a survey. You will be prompted for this information and it will be clear that you are offering this kind of information in exchange for an entry into such a contest or giveaway.

How We Use Your Information

Your information allows us to offer you certain products and services, including the use of our website, to fulfil our obligations to you, to customise your interaction with our company and our website, and to allow us to suggest other products and services we think might interest you. We generally store your data and transmit it to a third party for processing. However, to the extent we process your data, we do so to serve our legitimate business interests (such as providing you with the opportunity to purchase our goods or services and interact with our website or mobile app).

Specifically, we may use the information and data described above to:

  1. create and administer your account; and

  2. deliver any products or services purchased by you to you; and

  3. correspond with you; and

  4. process payments or refunds; and

  5. contact you about new offerings that we think you will be interested in; and

  6. interact with you via social media; and

  7. send you a newsletter or other updates about our company or website; and

  8. deliver targeted advertising; and

  9. request feedback from you; and

  10. notify you of updates to our product and service offerings; and

  11. resolve disputes and troubleshoot any problems; and

  12. administer contests or giveaways; and

  13. generate a profile that is personalised to you, so that future interactions with our website will be more personal; and

  14. compile anonymous statistical data for our own use or for a third party’s use; and

  15. assist law enforcement as necessary; and

  16. prevent fraudulent activity on our website or mobile app; and

  17. analyse trends to improve our website and offerings

Why We Disclose Your Information

We may share your information with third parties in certain situations. In particular, we may share your data with third party processors as needed to serve our legitimate business interests, which include administration of our website, administration of your account, entering into contracts with you, communicating with you, taking orders for goods or services, delivering our goods and services, identifying trends, protecting the security of our company and website, and marketing additional goods and services to you.  The legal basis for our disclosure of your data is both your Consent to this Privacy Policy and our own right to protect and promote our legitimate business interests. 

The following are specific reasons why we may share your information:

third party processing:  we may disclose your information to third parties who assist us with various tasks, including payment processing, hosting services, email delivery and customer service.  For more information, see the Third Party Processing Section below

by law: we may share your data as required by law or to respond to legal process, including a subpoena or witness summons, or as necessary to protect the rights, property, and safety of others.  This includes sharing information with other parties to prevent or address fraud and to avoid credit risks

to protect our company:  we may use your information to protect our company, including to  investigate and remedy any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims

affiliates: we may share your personal information with our business affiliates who promote our product(s) or service(s) for a commission fee. We require our affiliates to honour this Privacy Policy. They are not allowed to spam you and must disclose they are an affiliate for us. If they do not do so, they are in violation of their affiliate terms and this Privacy Policy, and any violation of this nature should be reported to hello@mangotreestudio.co.uk

advertisers: we may use third party advertising companies to run and manage our ads to produce ads that appears when you visit our Website or mobile app. These companies may use information about your visit to our website and other websites that are contained in web cookies (as described below) to offer you personalised advertisements about goods and services that might interest you. We cannot control the activities of, such other advertisers or web sites.  You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices

other third parties: we may share information with advertisers, our investors, or other third parties for the purpose of conducting general business analysis. If we do so, we will make reasonable efforts to inform You if required by law

sale or bankruptcy: in the event that our company is sold, goes out of business or enters bankruptcy, your information may be an asset that is transferred to a third party successor.  Such a successor is not bound by our Privacy Policy and may have its own.   You will be notified in the event our Company is sold, goes out of business or enters bankruptcy

interaction with others: if you interact with others on our website or mobile app, such as participating in a group chat or a group online course, other users may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or posts

online postings: when you post online, your posts may be viewed by others, and we may distribute your comments outside the website

external links: our website may include hyperlinks to other websites not controlled by us. We suggest you exercise caution when clicking on a hyperlink. Although we use reasonable care in including a hyperlink on our own web page, we do not regularly monitor the websites of these third parties, are not responsible for any damage or consequences you suffer by using these hyperlinks.  We are not bound by the Privacy Policies of any third party website that you access by a hyperlink, nor are they bound by ours. We encourage you to read the Policies of those third party websites  before interacting with them or making purchases. They may collect different information and by different methods than we do

other purposes: we may disclose your personal data as necessary to comply with any legal obligation or to protect your interests, or the vital interests of others or our company

Tracking Technologies

cookies, log files and web beacons: like many other web sites, we make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyse trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

We also use cookies - small text files sent to us by your computer - and web beacons to store certain  information. We may use cookies to authenticate your identity, to determine if you are logged onto our website, for personalisation, for security, for targeted advertising, or for analysis of the performance of our website and services. For example, cookies allow us to recommend blog posts to you based on what you have read on our site in the past. We use cookies that are not specific to your account but unique enough to allow us to analyse general trends and use, and to customise your interaction with our website.

Most browsers are set to accept cookies by default.  In addition, when you first encounter our website, you will be asked to “consent to cookies.” If you wish to disable cookies, you may do so through your individual browser options.  However, this may affect your ability to use or make purchases from our website. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?  By continuing to use our website and not disabling cookies on your browser, you are consenting to our use of cookies in accordance with the terms of this policy.   

In addition, we may use third-party software to post advertisements on our website or mobile app to oversee marketing or email campaigns, or manage other company initiatives. These third party softwares may use cookies or similar tracking technology. We have no control over these third parties or their use of cookies.  For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics

We may partner with third party analytic companies, including Squarespace, Google, Teachery, and Bonsai. The analytic companies may also use cookies or other tracking technologies to analyse visitors’ use of our website or mobile app to determine the popularity of the content, and better understand online activity.  We do not transfer personal information to these third party vendors. However, in order to access our website, you must consent to the collection and use of your information by these third party analytic companies.  You should review their Privacy Policy and contact them directly if you have questions. If you do not want any information to be collected and used by tracking technologies,  visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool